Creating an account
To create an account on exhibtd, click the “Sign up/Login” button located at the top right corner of the screen. This will take you to the login page. Below the login fields, you'll see the message Don't have an account? Sign up, click “sign up” to go to the registration page.
On the registration page, enter your name, email address, and create a strong password. Please note that your password must include at least 8 characters, with at least one uppercase letter, one lowercase letter, and one number. You'll need to check the box to agree to our terms and conditions, and you can also choose to opt in to receive marketing emails (you can unsubscribe at any time via the unsubscribe link in those emails). Once you've completed the form, click “register” to create your account.
After registering, you'll receive a verification email. Click the link in the email to verify your account. Once verified, you can sign in and add your shipping and billing information.
You can also register during checkout. Simply click “buy now” on any artwork, and you’ll be directed to the login page, where you can sign up by following the same steps.
Changing your contact details
To change the contact details on your account log in and select the “account details" option in the menu to the left of the screen. At the bottom of the shipping and billing addresses you will see word edit. Click on edit to change the details you wish to use for your standard billing and shipping addresses. Click the confirm button to save your changes.
Please note that if you have any active orders you will need to contact the artist if the artwork needs to be shipped to a different address.
Resetting your password
To change the password on your account log in and select the change password option in the menu to the left of the screen. Enter your current password and to confirm the account and then type the new password in the boxes, (please note that a valid password requires a minimum of 8 characters, 1 uppercase character, 1 lowercase character and 1 number). Click the confirm button to save your changes.
What to do if you forget your password
When you click the log in button on the top right of the page it will take you to the log in page and ask you to enter your email address and password if you registered using an email address.
Click on the forgotten password link which opens the forgotten password page. Enter the email address you used to sign up and it will email you a link to reset your password. Click the reset password button in the email and create a new password for your account.
Managing your order history
You can view your orders in your account, log in and click on orders using the menu on the left hand side of the page. This will bring up a list of orders you have placed and allow you to click to message the artist or view the order in more detail.